FOOD & BEVERAGE
Across the food & beverage industry, bots have been launched by restaurants, grocery brands, spirits, and snack foods. The top platforms for food-related brands are Facebook Messenger and Amazon Alexa.
The standout chatbots include
- Starbucks, FreshDirect, Taco Bell - Orders and Natural Language Understanding
- Johnnie Walker - Orders and Buying guide
The top use cases include
Placing orders
Finding nearby restaurants
Exploring recipes
Case Studies
