Mobile App Chatbot

Screen Shot 2018-06-13 at 3.47.53 PM.png
  • Built into Ticketmaster’s mobile app
  • The chatbot utilizes natural language processing to help users search for tickets and purchase them

  • The suggestions and recommendations are provided within the chat

  • Payment happens via linked credit card or gift cards
  • E-tickets and receipts appear instantly in the users linked email account
  • The app was built using Google Dialogflow