Facebook Messenger bot
- Chatbot enables users to browse various concerts and events
- Understands natural language. For example, “What’s going on in New York this weekend?” or “Show me tickets for events tonight under $200”
- Redirects to the StubHub website for payment
- StubHub’s bots have seen 90,000 people start conversations, exchanging over 320,000 messages in total.
Amazon Alexa Bot
- The Stubhub Alexa skill enables fans to discover events through voice search
- Understands natural language. For example, "Alexa, ask StubHub what is happening this weekend?"
- Enables user to set personal preferences. In particular, Alexa allows customer to set a home city