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Skype Bot

 

Try it out

  • Chatbot enables users to browse various concerts and events

  • Allows users to participate in group messages

 

Facebook Messenger bot

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Try it out

  • Chatbot enables users to browse various concerts and events
  • Understands natural language. For example, “What’s going on in New York this weekend?” or “Show me tickets for events tonight under $200”
  • Redirects to the StubHub website for payment

 

Impact

  • StubHub’s bots have seen 90,000 people start conversations, exchanging over 320,000 messages in total.
 

Amazon Alexa Bot

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Try it Out

  • The Stubhub Alexa skill enables fans to discover events through voice search
  • Understands natural language. For example, "Alexa, ask StubHub what is happening this weekend?"
  • Enables user to set personal preferences. In particular, Alexa allows customer to set a home city