Mobile App and Web-Based Chatbot

Try it out: Mobile or Web

Watch's bot in action

  • Functionality includes queries on issues such as payment, transport, arrival and departure times, date changes and internet availability
  • Impact: The bot can deal with nearly 50% of customers’ post-booking accommodation inquiries
  • The bot was developed in-house by

SMS Chatbot

  • A confirmation text is sent to the phone number associated with the user's booking request as well as an invitation to interact with's chatbot
  • All queries that do not require credit card access can be handled between the bot and the user
  • The bot was developed in-house by