Try it out

• Users can interact with the British Airways bot by searching 'British Airways' on the Messenger App
• The bot was developed as a way to increase plane ticket sales through the targeted offering of exclusive hotel and event discounts
• Functionality includes a condensed guide to the events of London, affordable flight recommendations from a variety of different countries, and booking conformations in the form of a link to an external site
• The chatbot makes use of media such as embedded videos and also operates in multiple languages, giving users the option to proceed in their native language or in English