Facebook Messenger Chatbot
- DuckChat answers FAQs about insurances
- For example, the bot can help users with topics such as enrollment, benefits options, insurance definitions and coverage choices.
- Aflac found that as many as 76% of employees are making decisions about their benefits without a complete knowledge of their overall plan.
- The DuckChat bot aims to ensure consumers are not feeling overwhelmed and deterred from enrolling in or applying for the right types and amounts of insurance they need.