Facebook Messenger Chatbot


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  • DuckChat answers FAQs about insurances
  • For example, the bot can help users with topics such as enrollment, benefits options, insurance definitions and coverage choices. 
  • Aflac found that as many as 76% of employees are making decisions about their benefits without a complete knowledge of their overall plan.
  • The DuckChat bot aims to ensure consumers are not feeling overwhelmed and deterred from enrolling in or applying for the right types and amounts of insurance they need.
  • Developed by vendor