Facebook Messenger Bot 

Try it out

  • Users can interact with Kiehl's chatbot by searching 'Kiehl's' in the Messenger app
  • Functionality includes:
    • Beauty consultation
    • Product reccomendation
    • Correct formula recommendation for individual skin types
    • Lead conversations regarding skin concerns
    • Product ingrediants
    • Skincare tips
    • Order confirmation and tracking
  • The bot was developed by vendor Octane AI