Facebook Messenger Bot
Try it out
- Link your card to Facebook Messenger for payments on Facebook
- Check balance
- Receive purchase notifications
- Handles FAQs using Natural Language Understanding
- Hand off to customer support on American Express website chat
Amazon Alexa Skill
- Available as a “Skill” that customers can add to the Amazon Alexa app
- Functionality includes:
- Account balance checker
- Making payments
- Get Amex Offers
- Review recent charges
- Hear payment due date
- Check available credit
- Check Membership Rewards
- Users create a 4-digit pin in their online account to access