Mobile app Chatbot
- Jetblack is a personal shopping service where customers can make orders via a messaging style interface
- By using natural language processing the chatbot can respond in easy to understand formats, such as mild humor and emojis
- The chatbot utilizes image recognition to locate products and provide price information through an exclusive partnership with Walmart
- The user is provided with curated recommendations and on-demand access to category experts
- The app is self-contained meaning that purchase requests do not redirect users outside the app
- The app and chatbot were developed by Jetblack